FAQs

Clear answers.

Everything people usually ask before they get in touch.

About Align MarTech

01

What is Align MarTech?

Align MarTech is a Bengaluru-based growth consultancy. We connect brand strategy, marketing, go-to-market execution, customer experience and technology into one integrated, measurable growth system. Our approach is metric-driven and ROI-based.

02

Who do you work with?

We work with businesses in healthcare and clinics, food and beverage, hospitality, real estate and interiors, and with coaches, consultants and professional-services firms. If you are in another sector, tell us about your goals and we will say honestly whether we are a fit.

03

Where are you based?

Align MarTech is based in Bengaluru, Karnataka, India. Tell us where you are on the Connect page and we will confirm how we can work together.

Services & Engagement

04

How does an engagement start?

It starts with a conversation. You share your goal through the Growth Brief, we hold a discovery call, and we then propose a scope, the metrics we will track and a timeline for your approval.

05

What is a 360° Brand Governance Audit?

It is a structured review of how consistently your brand appears across identity, messaging, website, content, sales conversations, customer experience and AI-generated answers, ending in a prioritised roadmap to fix the gaps.

06

Do you work on projects or retainers?

Either, depending on the problem. Defined problems such as an audit or repositioning suit a project. Ongoing growth and optimisation suit a regular rhythm. We agree this on the discovery call.

AI & Technology

07

How do you use AI?

We use AI to speed up research, drafting, enquiry handling and reporting. People approve anything that carries a commitment, a price or a claim about your business. AI-assisted content and chatbots are labelled as such.

08

Will a chatbot replace human conversations?

No. A chatbot can answer common questions and gather the details of your enquiry at any hour. A person from Align MarTech follows up personally.

09

How is my information handled?

We collect only what you choose to share, ask for your consent, and use it to respond to you. See our Privacy Policy for details on purpose, retention and your rights.

Measurement & ROI

10

How do you measure ROI?

Before work starts we agree the metrics that matter to your business, such as cost per lead, conversion, pipeline or repeat rate, and set a baseline. We then report against them on a regular rhythm.

11

Do you guarantee results?

No. Results depend on your market, offer and execution, and honest consultants do not promise outcomes. We do commit to clear targets, transparent measurement and acting on what the data shows.

12

What is brand governance in the age of AI?

It is the set of rules, owners and checks that keep your brand accurate and consistent wherever it appears, including in search results, AI-generated answers, chatbots and content produced with AI tools.

Working With Us

13

How quickly will you reply?

We aim to reply within one working day to every enquiry.

14

How much does it cost?

It depends on scope. After a discovery call we send a proposal that sets out the work, the metrics and the fee, so you can decide with full information.

15

Can I contact you on WhatsApp?

Yes. Use the WhatsApp button on any page, or message +91 98862 00345. We will only message you on WhatsApp if you have contacted us there or agreed to it.

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